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Checking of my brake system and repair to a valve cover gasket. Work and scope of job was clearly communicated and professional. Highly recommend Hobson automotive for all of your vehicle repairs.
Thank you so much for the review Steve! We are delighted to hear you had a wonderful experience and would be happy to help in any possibly future endeavors!
Great service,knowledgeable and thorough service provided.
very knowledgeable people, I had a great experience, and will be a return customer.
Thank you so much for the review Chris! We are so excited to hear that you had a great experience and are happy to help in any future endeavors!
Thank you for the review!
My experience was great and quick! Thank you! Sandy S
Great service as always.
Thank you for the review James! We appreciate the business and are glad to hear you've had wonderful experiences with us!
Do not do emissions testing any longer.
Thank you for the review Deb! Yes, we do not perform emissions any longer as stated on our website, posted on our digital menu board and on our front door, if anyone is in need of an emissions please visit the website: www.wisconsinvip2.org and there is an option to find a testing site near you!
Nice people and good work
Thank you for the review Jim! We appreciate it very much!
First time Hopson customer, and by the referral of a dear friend, who also knows a lot about vehicles! We were very happy with the communication after the initial diagnosis and authorizing the work. We received friendly customer service. However, the communication after the repairs could have been a little better. I missed the initial call, but the lady left me a message. I still called back because I wasn't sure of their Friday hours. During either of these communications it wasn't mentioned that their credit card policy had changed, effective 7-1-2026. My repair was just under $5000. I did not bring my checkbook and who carries that amount of cash. During payment, I was reminded of my debit card limit, so we had to split this transaction up into two. All of this could have been avoided with a simple disclosure. In my mind, that was minor, though. They got the work done in a very timely manner, sooner than they anticipated! So far, so good on the repair. The noises are gone. We drove a significant distance on Saturday and everything appears to be repaired properly! I would definitely recommend Hopson. P.S. as I am typing this, I got a text from them. I presume that it is to check on our vehicle! That is awesome customer follow up service!
Thank you for the review Lori! We are sorry for the miscommunication in regards to the credit card surcharge! We are adjusting to it as well since we had not had a surcharge before, we do deeply apologize again for that. Besides the miscommunication we are happy to hear everything else went smooth and you had an overall good experience! We would be happy to assist again in the future if needed!
High quality, fair price, and fantastic customer service. Hopson takes great care of our vehicles.
Thank you so much for the review Scott! We appreciate the compliments and are glad to hear you had a wonderful experience! We value your business very much and will always be here for any future repairs needed!
